Product(s) must be in their original packaging and in resalable condition. We keep our prices low to win your continued business, to do so we try to minimize the expense of returns by our valued customers.
· We will issue a credit for product(s) returned minus a 25% restocking fee and return charges.
· By using our storefront acdcUSA.com you agree to our terms and conditions. By completing and submitting an online order via acdcUSA.com you are making an offer to purchase goods which, if accepted by us, will result in a binding contract.
If your shipment contains a defective product or we sent you the wrong product in error, or you ordered the incorrect product, e-mail us within 1 day of receipt of shipment (1 year for defectives). We will issue an RGA number to return product and return instructions. Products must be returned within 7 days after receipt (1 year for defectives). Special Orders may not be returnable. Non-Defective products must be in their original packaging and in resalable condition (do not write on the carton). Products returned will not be accepted unless ACDC USA has provided a RGA number in advance. Once the returned product is received, it will be inspected. After the inspection ACDC USA will confirm the reason for the return. Handling Charges are not refundable.
Despite our best efforts, a small number of the items on our website may be mispriced. We reserve the right to limit quantities available for sale or sold, and the right at any time to reject, correct, cancel or terminate any order for any reason whatsoever. If the price of any product you order was incorrectly displayed on our Web Site, we will provide you with an opportunity to place an order at the correct price.
Order Processing (2-3 Days on Cleared Funds)
No Minimum Order - Broken Cartons Allowed. You have the freedom to order what you want & how much you need.
All orders are processed as soon as they are received (assuming there are no credit or shipping issues). Orders submitted overnight, on weekends, national and company holidays will be entered into the ACDC USA system the next business day. Orders for in-stock items will typically ship on the same day or the next business day. Please review the UPS Ground Transit Times Map for standard delivery times. Expedited shipments of in-stock items must be received by 4:00PM EST to guarantee same-day processing.
At this time We Do Not ship to international locations. U.S. only.