We are ACDC USA.
We are working hard to earn your business! Our value goes beyond just having excellent products at competitive prices.
We know that customer service and satisfaction are what drive your business; that’s why everything we do is designed to give you unparalleled selection, service, and value.
ACDC USA’s renowned focus on Customer Service means you can concentrate on your customers - not your supply chain.
With over 25000 items in inventory covering over 300 Categories of products, ACDC USA does the job of up to 60 vendors. Instead of the headaches and costs of dealing with multiple vendors, you can get either the same products, or products of equal or better quality at competitive prices directly from ACDC USA.
ACDC USA fully respects your rights to privacy. This is why we have gone to great lengths to ensure that the systems that we are using provide the most advanced security & the best encryption available in today’s e-commerce marketplace. All of your information will not be shared with anyone or any company. Our goal is to make your on-line experience an enjoyable one so that you return to our site again & again.
ACDC USA Warrantee
ACDC USA Products carry a 1 year warrantee from date of purchase against defects in materials and workmanship (assuming normal and proper usage). Customer's sole remedy is repair or replacement. ACDC USA warranties do not apply to products that have been subject to abnormal use or conditions, unauthorized modifications, unauthorized repair, misuse, neglect, accident, alteration, improper installation, or other acts which are not our fault including damage during shipping. The ACDC USA warranty also does not apply to any product that has been damaged by external causes such as fire, flood, sand, dirt, lightning, exposure to weather, acts of God, theft, improper use of any electrical source or connection to a product not recommended in writing for interconnection by us. ACDC USA does not assume any responsibility for your product design, installation or operation.
- We ship out most orders from Queensbury, New York and is obligated to charge sales tax for deliveries within New York. We do not add or collect sales tax for other states - It is the customer’s responsibility to pay appropriate sales tax to your state where necessary.
- NY Sales tax rates vary by county and New York tax exempt customers must submit one of the following forms:
- As a vendor we have the right to refuse any certificate.
- You may apply for a refund of the sales tax using Form AU-11, Application for Credit or Refund of Sales or Use Tax. For more information, see Tax Bulletins How to Apply for a Refund of Sales and Use Tax (TB-ST-350) and Sales Tax Credits (TB-ST-810).
If accepted, NYS Tax Exempt Customers should email or fax appropriate Certificate at the same time as placing their first order. At checkout make a comment in the Order Comments section stating that Certificate has been emailed or faxed. ACDC USA will file the certificate and deduct the tax from the order. Your tax exempt status will then be profiled in our system, therefore the tax will not appear at checkout on future orders.
ACDC USA Electric Lighting Supply Company