Please take a moment to read the following frequently asked questions. Your query may already be addressed below. If your question is not listed below we recommend using our "Let's Chat" feature located on the right side of every page.
* PLEASE READ.. As a family-owned small business, we are committed to ensure your continued satisfaction and loyalty, we make every effort to minimize the expenses linked with product returns. Breakers and fuses are crucial for electrical safety, not only for you but also for the next customer. For this reason, we consider ALL BREAKERS AND FUSES FINAL SALE items and cannot accept returns. No exceptions.! More on the Returns Policy.
What's the status of my order and how do I get a tracking number?
How much is the shipping?
Do you offer expedited shipping, Next-Day or Overnight deliveries?
Do you ship to Hawaii, Alaska and the U.S. Territories?
Why does my card keep getting rejected/declined during the checkout process?
Why did you cancel my order?
How do I cancel my order?
I need a quote! Can you email me a quote?
Do you offer coupons?
How do I contact you if I have a question, I need to speak to someone NOW!
Can I call in an order?
Do you offer NET-30, POs, in-house accounts?
Are you from Tennessee?
Still have questions? Really? Please utilize our CHAT tab located on each page.
NO SOLICITORS, please.
Massachusetts Main Office Business Hours
Between 9:30 AM - 4:00 PM ET, Monday through Friday.
BILLING QUESTIONS ONLY. WE DO NOT PROCESS ORDERS OVER THE PHONE.
Billing Dept. Only (508) 444-ACDC sales @ acdcUSA.com