Welcome to ACDC USA, where we are committed to earning your business by providing excellent products at competitive prices. We want to make your shopping experience with us as smooth and hassle-free as possible, so we offer a range of shipping options and policies to meet your needs.
Free Shipping for Orders over $149
Orders over $149 qualify for free ground shipping within the 48 contiguous United States. We process these orders as soon as we receive them, assuming there are no credit billing or shipping address issues. Please note that this offer only applies to in-stock items.
Flat-rate Shipping for Orders under $149
If your order is under $149, we charge a flat rate of $14.95 for shipping. This offer applies to in-stock items only.
Shipping to Alaska, Hawaii, and U.S. Territories
We ship most items to Alaska, Hawaii, and U.S. territories for just $19.95. However, shipping rates may vary for certain items due to their size and shape. To get a shipping quote, simply fill your cart with the products you want to order and enter your zip code.
Order Processing Times
We process orders Monday through Friday, between 8:00 am-4:00 pm only. Orders placed on a Saturday and Sunday will be processed on Monday or the next business day. We DO NOT process Next Day shipment orders on weekends. Currently, we DO NOT offer Expedited Shipping, such as Next Day and 2nd Day.
Order Acceptance
Despite our best efforts, a small number of the items on our website may be mispriced. We reserve the right to limit quantities available for sale or sold, and the right at any time to reject, correct, cancel, or terminate any order for any reason whatsoever. If the price of any product you order was incorrectly displayed on our Web Site, we will provide you with an opportunity to place an order at the correct cost.
No Minimum Order - Broken Cartons Allowed
We have no minimum order requirement, so you have the freedom to order what you want and how much you need. We also allow broken cartons to give you more flexibility in ordering.
At ACDC USA, we are dedicated to providing you with exceptional service and value. If you have any questions about our shipping terms or policies, please don't hesitate to contact us.
International Shipping Unavailable, U.S. Customers Only
Sales Tax
ACDC USA is located in the State of New York and is obligated to charge sales tax for delivery within New York. We do not add or collect sales tax for other states - It is the customer’s responsibility to pay appropriate sales tax to your state where necessary. NY Sales tax rates vary by county and New York tax-exempt customers must submit their NYS Exempt Use Certificate or NYS Resale Certificate to avoid tax. NYS Tax Exempt Customers should email or fax the appropriate Certificate at the same time as placing their first order. At checkout comment in the Order Comments section stating that Certificate has been emailed or faxed. ACDC USA will file the certificate and deduct the tax from the order. Your tax-exempt status will then be profiled in our system, therefore the tax will not appear at checkout on future orders.